Datalyst Blog

Major technology projects frequently run over budget and fail to deliver on their original promises. When your internal IT staff is overwhelmed by daily troubleshooting, high-value infrastructure upgrades grind to a halt and crash and burn; and, with them all the capital you’ve invested in them. Co-managed IT provides the targeted resources needed to bring these critical investments across the finish line.

Building an internal IT department seems straightforward until you start doing the math on what it actually costs to maintain. When business owners evaluate their technology support, the natural instinct is to compare an employee’s salary directly against a monthly managed service invoice. 

However, comparing a single line-item salary to a full-service partner leaves out most of the actual financial picture.

Power failures account for 45% of all major corporate infrastructure disruptions, according to research from the Uptime Institute. This risk is highest in distributed environments like retail storefronts, logistics hubs, and satellite offices.

When a server or critical network switch loses power unexpectedly, it cannot perform a controlled shutdown sequence. That abrupt drop in power causes severe technical damage, including corrupted databases, degraded storage drives, and fried motherboard circuitry.

Managing technology infrastructure can quickly become one of the largest unpredictable expenses for a growing company. Embracing a proactive management model helps stabilize your budget while keeping your office computers running efficiently, and knowing your technology expenses in advance allows you to allocate your financial resources to other core areas of your business operations.

In short, working with an external technology partner allows you to eliminate the financial instability that so often accompanies business IT.

Many managed service providers (MSPs) market their services using flat monthly rates, promising predictable IT budgets and comprehensive infrastructure management. However, some providers include extensive contract exclusions and hidden surcharges that undermine budget predictability.

When vetting an IT partner, look past the sales pitch and examine their financial incentive structure. Three common contract traps can lead to unexpected costs.

Most business owners view their IT the same way they view their utilities: they only notice it when the connection drops or a system fails. However, in an era where your digital infrastructure is the backbone of your entire operation, waiting for something to break before you address it is risky.

It is tempting to call the family tech genius when your office Wi-Fi acts up. Whether it is a niece who builds gaming rigs or a friend who is good with computers, leaning on a hobbyist for business infrastructure seems like a great way to save a few bucks.

In reality, it is one of the most expensive mistakes a business owner can make. Here is why mixing family favors with professional IT is a recipe for disaster.

Chances are pretty good that you know someone—a coworker, friend, or relative—who seems pretty confident that they know their way around technology. Maybe it’s your niece, who was the one to set up your Wi-Fi and spends her time on her self-constructed gaming PC. It kind of makes sense to lean on her for some tech advice for the office, too… doesn’t it?

The short answer: absolutely not.

While your niece may have a bright future ahead of her in the IT industry, there are numerous reasons why relying on her in lieu of a professional is a terrible, self-destructive idea.

Think of that one person in your office—or that one outside vendor—who is the only human on earth who knows why your server hums or which ancient password unlocks the payroll portal. When the system crashes, they swoop in, mutter some jargon you don’t understand, and save the day. You feel relieved, but you really should be terrified. This isn't expertise; it's a hostage situation. By allowing your critical business logic to live inside someone’s head instead of in a documented system, you’ve turned your company's valuation into a single point of failure.

You want to know what’s scary? Anytime your company’s IT fails and you’re left wondering if you can afford a new piece of hardware or the maintenance to fix what’s broken. When you rely on break-fix IT, you’re basically living in a horror film; you never know when the slasher is going to leap out of the shadows and strike. With managed IT, you can sidestep the scaries and know with confidence you’re taking care of your business’ future.

Here are three reasons why managed IT is the superior option for managing your technology solutions.

Does this sound familiar? Your business is growing, but you haven’t changed your server hardware since you began operations. It’s hindering growth at this point, and you don’t know what to do. The best solution out there is to turn to the cloud. With the right implementation of a cloud-first model, you can effectively future-proof your business so it can grow unhindered.

Many business owners, especially those running small or medium-sized enterprises and even startups, often wonder if their company is big enough to justify investing in managed IT services. The common misconception is that outsourced IT support is only for larger businesses with complex networks and hundreds of employees. The fact is that there is no minimum size a business must reach to significantly benefit from managed IT services.

So, you’ve added an antivirus to your business’ cybersecurity protections. That’s great—it’s an essential element of the comprehensive defenses that a modern business needs. However, it is important that the antivirus you’re relying on is, in fact, reliable.

Let’s go over how not all antivirus tools are the same, and what makes it so important to implement one that meets your business’ needs and protects against the threats you would otherwise have to deal with.

Your IT budget can cause you a lot of stress, but if you approach it right, it doesn’t have to. Like every other part of your business, you want to have a good idea where to invest your technology budget. Not that many people do. We recommend you build out an IT roadmap, and a strategy on how to keep downtime to a minimum; and a lot of that is getting experts to manage and maintain your business’ IT.

As a business owner, you’re juggling a dozen things at once. The last thing you need is a digital crisis. Yet, a single click on a malicious link can bring operations to a screeching halt, costing thousands and damaging your hard-earned reputation.

The threat is real, but protecting your business doesn't have to be a Herculean task. These essential cybersecurity practices are your first line of defense.

How do you know when it’s time to fire one of your vendors? Better yet, how do you know when you’re better off firing your IT vendor to find a better option? These kinds of situations can be stressful, but they’re not impossible. We’re here to help you make the call, as well as to offer a better alternative that saves you time, energy, and money.

Do you have an internal IT department for your business? Small businesses often don’t have dedicated IT staff, and if they do, chances are they’re overwhelmed with tasks and constantly playing catch-up (IT is a big job, after all). In fact, they might feel like they can never take time off because they’re so busy. If you want to ensure your business always has the IT it needs, then you should consider outsourcing as an option.

Surprises can be exciting, but one part of your business where you don’t want them is in your IT. A server crash, a wireless connectivity outage, or a security threat can all create multiple surprise problems that you simply aren’t ready to handle—particularly in the realm of your wallet. Instead of spinning the wheel and gambling on your IT bill, you can instead treat your IT like a predictable utility cost, and it’s all thanks to proactive managed IT services.

If you’re like most business owners, you have a simple expectation for your technology: it should work. Like the lights on the ceiling or the water from the tap, you just want to flip a switch and have it be there, reliably, in the background. You shouldn’t have to think about it, worry about it, or manage it.

For many, that feels like a fantasy. Instead of an invisible utility, their tech is a constant, needy distraction. If you’re tired of your IT being a source of stress instead of a source of strength, you’re in the right place. Let's make the fantasy a reality.

When something goes wrong with your company’s technology, the last thing you want to do is be the one at fault. Unfortunately, that’s what comes with the territory in the world of business IT. If you’re sick of technicians who make excuses rather than own up to their mistakes and correct their course, read on. We’re going to showcase just what accountability in IT looks like and how we strive to embody it.